PRIVACY POLICY

Last Updated: September 6, 2026

1. Information We Collect

Splendidaire ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we may collect when you visit this website, make a purchase, or contact us, and how that information may be used.

Depending on how you use this website, we may collect information such as:

  • Name

  • Email address

  • Billing and shipping address

  • Payment and transaction information

  • Order details

  • Information you provide when contacting us

  • Information about how you interact with our website

We do not intentionally collect sensitive personal information unless it is necessary and lawfully provided.

2. How We Use Your Information

We may use information we collect to:

  • Process and fulfill orders

  • Deliver digital purchases

  • Ship physical products

  • Process payments

  • Communicate with you about your order

  • Respond to questions or customer-service requests

  • Maintain and improve the website

  • Detect or prevent fraud, abuse, or unauthorized transactions

  • Comply with legal and regulatory obligations

If you choose to subscribe to a mailing list or other marketing communications, we may use your email address to send those communications. You can unsubscribe at any time.

3. Payment Information

Payments on this website may be processed through third-party payment providers, including Stripe and PayPal.

When you make a purchase, these payment providers may collect and process information necessary to complete your transaction, such as payment information, billing information, contact information, and transaction details.

We generally do not have access to your complete payment card number.

Stripe and PayPal handle payment information according to their own privacy policies and security practices. Your use of their payment services may also be subject to their respective terms and policies.

We may receive limited transaction information from payment providers that is necessary to confirm, fulfill, refund, or otherwise manage your order.

4. Squarespace and Other Service Providers

This website is hosted and operated using Squarespace and may use third-party services to process payments, deliver digital products, ship physical products, provide analytics, send communications, and perform other website functions.

These providers may process information on our behalf as necessary to provide their services.

We do not sell your personal information.

5. Cookies and Similar Technologies

This website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, and improve the user experience.

Some third-party services used on the website may also use cookies or similar technologies.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Information Sharing

We do not sell your personal information.

We may share information with service providers when necessary to operate the website and fulfill your requests, such as payment processors, shipping providers, website hosting providers, digital delivery services, and email service providers.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or the security of the website.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and tax records, resolving disputes, and complying with legal obligations.

8. Your Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

You may also unsubscribe from marketing emails by using the unsubscribe instructions included in those communications.

To make a privacy-related request, email contact@splendidaire.com.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we have collected about you, the right to request deletion of your personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of your personal information.

As stated above, we do not sell your personal information. To exercise any of these rights, please email contact@splendidaire.com. We will not discriminate against you for exercising your privacy rights.

10. Children's Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Security

We take reasonable measures to protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this website with a revised "Last Updated" date.

13. Contact

If you have questions about this Privacy Policy or how your information is handled, please email contact@splendidaire.com.